Metro employs over 7000 people who work in a wide range of roles, from frontline customer service to train drivers to engineers and everything in between. All roles at Metro play an important part in ensuring Melburnians have access to a world-class train network.

Metro’s people are fundamental in maintaining our workplace culture. Our workplace is diverse, inclusive, safe, and dynamic, and allows each person to bring their most authentic self to work every day.

Networks, Assets and Assurance also have:

• Planning and Integration
• Disruption Planning
• Strategy and Planning
• Innovation

Operations and Passenger Delivery also have:

• Timetabling,
• Network Performance and
• Operations and Maintenance – Metro Tunnel Project.

Our team also includes Finance and Commercial, Procurement, People, Corporate Safety and Corporate Affairs.

Explore careers at Metro for more information on where a career at Metro could take you.

Our Purpose
We Move Melbourne

Our Vision
Shaping our future to be a world-class railway for Melbourne

Our Values
At the core of everything we do are our values and behaviours of Safely Always, Caring, One Team, Dependable and Make a Difference. Culture thrives when people really live it. We set standards for how we define ourselves, and then we set goals for how we want to grow. Our people not only help us define those principles, but they also live those values.

We provide an environment where you can build your career.

We support our people with a range of career, wellbeing, and diversity initiatives to help them learn, grow and contribute to the community.

Complimentary public transport
All permanent employees receive a Myki card for complimentary public transport travel across Victoria during their employment with Metro Trains Melbourne.

Diversity and inclusion are central to our mission and success, driving us toward a world-class rail network. In today’s multicultural world, leveraging the unique perspectives of our employees, passengers, partners, and community is essential for innovation and sustainable growth.

Our Diversity, Equity, and Inclusion (DEI) Strategy aims to create a workplace where everyone feels valued, respected, and empowered. It embeds DEI into how we work, not as a side project, but as a measure of success and a foundation for an exceptional employee experience.

We define diversity broadly including race, ethnicity, gender, age, disability, neurodiversity, sexual orientation, religion, culture, socioeconomic and educational background, and life experiences, ensuring all individuals feel welcomed, supported, and able to contribute fully.

Grounded in intersectionality, our strategy celebrates differences and ensures everyone can thrive. Intersectionality helps us understand that people don’t experience inclusion or exclusion in just one way. It helps us avoid one-size-fits-all approaches and guides us to build policies and practices that support people with layered, complex identities.

Employee Network Groups at Metro Trains

At Metro, we have four Employee Network Groups:

• Empower – Gender Equity
• Yani Ngarnggak – First Peoples Network
• Pride – LGBTQIA+
• Unique – People with Disability and Neurodivergence

Our Employee Networks provide opportunities for employees to connect, amplify the lived voices of our people, and support the progress of actions within our DEI Strategy.

Women at Metro

Over the last decade, Metro has become one of the highest employers of women train drivers globally and has changed the lives of many Victorians through meaningful long-term employment. Visit our Women at Metro page for more information. 

Women in Leadership

Metro recognises that women are underrepresented in key decision-making roles across almost all industries in the Australian workforce. We are committed to breaking down these barriers and supporting women to develop in their careers.

Self-Determination Plan

We acknowledge that reconciliation is not a destination, but an evolving journey of truth-telling, respect, and action. In 2025, we took the next step by launching our inaugural Self-Determination Action Plan 2025–2027, aligning with the Victorian Government’s commitment to self-determination and the Department of Transport and Planning’s Aboriginal Self-Determination Plan.

Our endorsements

Rail Gender Equity Charter

Metro is proud to be a signatory of the Australasian Railway Association’s Rail Gender Equity Charter.

As a signatory, we commit to:

• Fair and unbiased recruitment processes, to enable equal opportunity for candidates of all genders to start their career in rail.
• Offering all employees equitable opportunity for career development and leadership.
• Providing policy which supports and enables our gender equity commitments.
• “Walk the talk” of gender diversity and inclusion, with executive leadership support and engagement in diversity initiatives.

WORK180

We are a WORK180 endorsed employer for women. Visit the Metro page on WORK180 to see more information about our benefits and how we create an equitable and thriving workplace for people of all genders.

We are proud to be represented in the WORK180 Top101 employers for women, further demonstrating our ongoing commitment to a gender equitable workplace.

Member organisations

Metro is proud to be a member and partner with:

• Australian Disability Network
• Diversity Council Australia
• WORK180
• Menopause Friendly Australia – Committed Organisation

Social Inclusion

Our commitment to social inclusion targets employment for people from underrepresented groups and those facing barriers to employment. Metro is committed to employing a percentage of new hires from these groups.

Accessibility

We work with all employees to drive diversity, equity, respect, and inclusion. We do this in partnership with our community and organisations that provide the resources and expertise to guide us in building a truly diverse and inclusive workplace.

View our Medical Requirements page to understand our categorisation of roles based on the Rail Safety Standards and what adjustments can be made. 

When applying for a position at Metro, please inform your Metro contact of any adjustment requirements, preferred methods of communication, or any other requirements. 

Metro is proud to be a member and partner with the Australian Network on Disability.

To learn more about accessibility features of our stations visit our Metro Accessibility pages 

Metro is committed to creating a workplace where every employee feels supported, valued, and empowered to thrive.

Our Mental Health & Wellbeing Strategy provides a clear, evidence-based approach to building a mentally healthy, positive workplace culture so we can continue to keep Melbourne moving safely and dependably.

The strategy focuses on three key areas:

• preventing harm,
• promoting positive work;
• supporting people.

As part of our Mental Health & Wellbeing Strategy, we bring health and wellbeing to life through our annual health & wellbeing calendar with initiatives like therapy dog visits, onsite skin and health checks, massages and awareness campaigns including R U OK?, Women and Men’s Health Week and Mental Health Month.

Wellbeing is our priority

There are a range of support options to help our people with their mental health and wellbeing, at work and beyond including:

• Employee Assistance Program (EAP) – Free, confidential support for all employees and their immediate family members.
• Peer Support Network – Trained colleagues available for informal support and guidance.
• Wellbeing Advocates – Our onsite champions help run health and wellbeing initiatives at local sites, promoting connection and engagement within their teams.
• Mental Health Training – Programs to build confidence in supporting others and developing positive, sustainable wellbeing practices.

Community 
Metro is committed to being a responsible corporate citizen. Metro works to have a positive community impact in and around the network through a range of programs and partnerships.  

We partner with organisations such as  Keep Victoria Beautiful, who manage the Stationeers program designed to beautify station gardens. 

We also have fundraising partnerships with Melbourne City Mission and Lifeline and provide in-kind support to Travellers Aid. 

Environment & Sustainability
Although rail transport is one of the most efficient and sustainable transport modes, Metro  is always seeking ways to minimise environmental impacts.  

Metro has an Environmental and Sustainability Policy ISO 14001 certified Environmental Management System to identify and manage potential environmental impacts from our operations including measures to control pollution and minimise , water, waste and materials. Our sustainability focus areas include energy and emissions reduction, climate resilience, transition to a circular economy and biodiversity management.   

For more information visit our Environment & Sustainability page. 

Building and maintaining exceptional skills and capability in rail is a top priority for the global railway industry and Metro. This is why we established Metro Academy.  

Metro Academy offers training opportunities to new entrants to the rail industry and existing rail workers (employees and contractors), across Australia.  

As a Registered Training Organisation (RTO), delivering both nationally recognised units of competence and purpose built non-accredited training programs, Metro Academy provides the rail industry with fit for purpose training solutions. 

In addition to Rail Safety training, Metro Academy provides traineeships for Authorised Officers, Leading Station Assistants and Train Drivers. 

View our Medical Requirements page to understand our categorisation of roles based on the Rail Safety Standards and what adjustments can be made